Sarath Munasinghe is currently a PhD. candidate in the New Zealand Tourism Research Institute at Auckland University of Technology (AUT). He earned his B.Sc. in Tourism Management from Sabaragamuwa University of Sri Lanka and MBA from the Postgraduate Institute of Management, Sri Jayawadenepura University, Sri Lanka. His research interests focus on the concept of hospitality, host-guest encounters in tourism and hospitality, and the customer experience of hospitality in tourism.